Golden Crown Registration, Login and Verification Process

Registering through the mobile app follows the same process as the website, though the interface is optimised for smaller screens and touch navigation. If you have already downloaded the app, use these steps to create your account.

1. Open the App
   Launch the Golden Crown mobile app on your iOS or Android device.
2. Tap the Register Button
   Tap the registration option on the home screen to open the sign-up form.
3. Complete the Registration Form
   Enter your personal details including your full name, email address, date of birth, and Australian residential address. You can also choose to register using your Google or social account if that option is presented.
4. Set Your Password and Accept the Terms
   Create a secure password, select AUD as your currency, confirm you meet the age requirement, and accept the terms and conditions.
5. Verify Your Email Address
   Check your email for the confirmation link and tap it to activate your account. You can then log in immediately through the app.

Account verification is a mandatory step required by Australian gambling regulations and is in place to protect your personal information and funds. Completing the Golden Crown account verification process gives you full access to deposits, withdrawals, and all platform features. The process is handled entirely within the platform, and you will be guided through each stage after logging in.

1. Identity Verification
   Upload a clear copy of a valid government-issued photo ID, such as your Australian passport or driver’s licence, to confirm your identity.
2. Address Verification
   Provide proof of your current residential address by uploading a recent utility bill, bank statement, or official government letter issued within the last three months.
3. Payment Method Verification
   If required, submit a copy or screenshot of the payment method you intend to use for deposits and withdrawals to confirm ownership.
4. Review and Approval
   The verification team reviews your submitted documents. You will receive a notification once your account has been approved, after which full withdrawal access is granted.

Logging in to your account takes seconds once your registration is complete. Follow these steps each time you return to the platform.

• Open the Login Page
  Click the “Log In” button on this page to access the Golden Crown sign-in form on the official website or within the mobile app.
• Enter Your Credentials
  Type in the email address and password you used during registration, then click the login button to proceed.
• Complete Two-Factor Authentication (If Enabled)
  If you have two-factor authentication active on your account, enter the verification code sent to your registered mobile number or email.
• Access Your Account
  Once verified, you will be taken directly to your account dashboard where you can place bets, play games, manage your profile, and view your bonuses.

After completing your sign-up, you are eligible to claim a generous welcome offer designed for new players on the platform. The welcome package includes a 100% deposit match up to 1,500 AUD plus 300 Free Spins, giving you additional funds and spins to explore the casino. Review the table below for a breakdown of the bonus structure, minimum deposit, and wagering requirements before claiming.

If you have forgotten your password, you can regain access to your account quickly through the password recovery process. Follow these steps to reset your credentials.

1. Go to the login page and click the “Forgot Password” link located below the password field.
2. Enter the email address associated with your account and submit the request.
3. Check your email inbox for a password reset message. If you do not see it within a few minutes, check your spam or junk folder.
4. Click the reset link in the email and enter a new secure password when prompted.
5. Log in using your email address and the new password you have just created. If you do not receive the reset email or no longer have access to your registered email address, contact customer support directly for further assistance.

You can request account deletion at any time, whether you are taking a break from gambling, managing your activity, or closing your account permanently. Before submitting a deletion request, ensure all pending withdrawals have been processed and your balance has been cleared.

1. Log in to your account and navigate to the account settings or responsible gambling section.
2. Look for the account closure or self-exclusion option. If a direct deletion option is not available in the settings menu, proceed to the next step.
3. Contact the customer support team via live chat or email and submit a formal request to close or delete your account. Provide your registered email address and confirm your identity as requested.
4. Once your request is confirmed and processed, you will receive a notification confirming that your account has been closed and your personal data handled in accordance with applicable privacy regulations.